Features & Overviews
helpQuest is a fully featured helpdesk software. You have access to all your standard helpdesk features
as well as RPG elements you may already be familiar with. Take a look below:
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XP Bar
XP bar shows you how close you are to the next level.
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Browser Compatible
Compatible with all major browsers.
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Details
Standard details are listed for each quest.
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Log
A quest log allows you to communicate with your end users.
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Messages and Alerts
Message and alert tags keep you updated.
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Search
Search features allow you to find quests easily.
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Quest based XP
User and manager driven quests hold different XP values.
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History
See the history of a quest. Opened, assigned, released, and closed are tracked.